Retily

Pricing

Every feature is in both plans.

You pay for scale, not for unlocking basics. No paywalled analytics, no paywalled API.

Now50% off both plans for your first 6 months

Starter

The full product, for one person.

$29 / month

$14.50 a month for your first 6 months

  • 1 seat included
  • 3,000 AI credits a month
  • 500 knowledge items
  • Unlimited conversations and tickets
  • Every feature
Try it freeGet started

Growth

Most teams

The full product, for a team.

$59 / month

$29.50 a month for your first 6 months

  • 3 seats included
  • 9,000 AI credits a month
  • Unlimited knowledge items
  • Unlimited conversations and tickets
  • Every feature
Try it freeGet started

Extra seats

Add a teammate to either plan for $15 a month. Each extra seat also adds 2,000 AI credits.

Full price, not discounted

What both plans include.

Not a table of ticks and crosses. Starter and Growth are the same product. The difference is how much of it you use.

Credits

One credit is one answer.

A credit is your AI agent replying to a customer once. Everything else the AI does is priced against that, so you can reason about your month without a calculator.

Credits reset every month. We email you at 50%, 75%, and 90% of your allowance, so running low is never a surprise. If you do run out, the AI pauses until the reset and your inbox, tickets, and team carry on as normal.

  • A customer chat turn1 credit
  • An AI ticket draft2 credits
  • Improving or summarizing a reply1 credit
  • Adding a knowledge item1 credit
  • Crawling a page into your knowledge base10 credits

So what does 3,000 credits cover?

If you mostly use chat, 3,000 credits is 3,000 answered customer messages. A more typical month mixes it up: roughly 2,000 chat answers, a few hundred AI drafts for your agents, and knowledge updates on top still sits inside Starter.

Good to know.

  • Monthly billing only for now. There is no annual plan.
  • The 50% discount runs for your first 6 months. From month 7 you pay full price.
  • The discount applies to the plan price. Add-on seats are full price.
  • AI phone agent: coming soon.

The whole product, from day one.

50% off your first 6 months on either plan.